Terms & Conditions

This website and the shop at East Legon - Acheampong junction, Accra are run by Device Centro Limited. You can reach us at support@devicecentro.com or on +233 24 423 7585. You can also shop in person (Every day, 10am – 10pm).

• Use the website only for lawful purposes, and only to shop with us.
• Don't try to break into, overload, copy or interfere with the website or with other people's accounts, and don't use someone else's details to order.

We may change, pause or stop any part of the website at any time. We try to keep it running, but we can't promise it will always be available.

• You need an account to order, and you must be 18 or over to create one or to place an order.
• Give true details and keep them up to date.
• Keep your password secret and don't share it. You are responsible for what happens under your account, so tell us at once if you think someone else has used it. In My Profile you can sign out your other devices.
• We may suspend or close an account that is used for fraud or abuse, or that breaks these terms. You can ask us to close your account at any time.

• We try to make our pictures, descriptions and prices accurate. Colours on your screen may differ a little from the real product, and descriptions come from the makers.
• Prices are in Ghana cedis (GH₵). The price you pay is the one shown when you place your order. We may change prices at any time, but not for orders already placed.
• If we find a mistake in a price or a description before we send your order, we will tell you. You can then choose to go ahead at the correct price, or cancel at no cost.
• Products are subject to availability. If something you ordered turns out to be unavailable, we will tell you, cancel that item and refund anything you paid for it.
• A discount code takes the % shown at checkout off the price of your items (not the delivery fee). One code per order. Codes can be switched off at any time, and a code that no longer works when you place your order can't be used. Affiliates can't use their own code.

1. Add what you want to your cart and sign in.
2. Choose a delivery address, or pickup at the shop.
3. Choose how you will pay.
4. Place your order.

Placing an order is a request to buy. We accept it when we confirm it: you will see it as Confirmed in My Orders, and we will email you. Until then we may decline an order, for example if an item is unavailable, a price is wrong, we can't check your payment or we can't deliver to your address. If you have already paid for an order we decline, we will refund you.

You can also send your order to us on WhatsApp. These terms apply to it too. To cancel an order, contact us as soon as you can: we can cancel it if it has not been sent out yet.

You can pay in one of two ways:

• Mobile money (MTN MoMo). Send the payment to the number shown at checkout and enter the transaction ID from the payment message. We mark your order as paid once we have checked that the payment arrived.
• On delivery, or at the shop. Pay when you receive your order or collect it.

The prices on the website are for the products. The delivery fee, if there is one, is agreed with you before we send your order. We will never ask for your mobile money PIN or your account password. Only pay to the number shown at checkout, or to us in person.

• We deliver across Ghana to the address you choose when you order.
• Delivery times depend on where you are and are estimates, not promises. You can follow your order in My Orders, and you will get emails as it moves along.
• Please make sure someone can receive the order, and that the phone number you gave is reachable.
• Or collect your order from the shop at East Legon - Acheampong junction, Accra (Every day, 10am – 10pm) once we tell you it is ready. Bring your order number.
• Please check your order when you receive it, and tell us at once about anything damaged, missing or not what you ordered. The products become your responsibility once they are delivered to you or collected.

If something is wrong with what you received (damaged, faulty or not what you ordered), contact us as soon as you can with your order number and, if you can, a photo. We will look into it and tell you what we can do.

Nothing in these terms takes away any rights you have under Ghanaian law.

• Customers who bought a product can review it. Your review shows your first name and the first letter of your last name.
• Be honest and polite. Don't post anything abusive, unlawful or unrelated to the product.
• We may hide or remove a review that breaks these rules. By posting a review you let us show it on the website.

The website, its design, text, pictures and logo belong to Device Centro Limited. Please don't copy them for business use without asking us first.

The brand names and logos you see (for example in “Featured Brands”) belong to their owners. We show them only to say which brands we sell, and it does not mean those companies endorse us.

We will do our best to sell you what you ordered, and to take reasonable care. The website is provided as it is and may be unavailable at times. As far as the law allows, we are not responsible for losses we could not reasonably have foreseen, for loss of profit, or for delays and problems caused by things outside our control (such as network failures or delivery delays).

Nothing in these terms limits our responsibility where the law does not allow it to be limited.

How we look after your personal information is explained in our Privacy Policy.

We may change these terms. The date at the top shows when they last changed. An order you have already placed stays under the terms that applied when you placed it. If you keep using the website after a change, you accept the new terms.

These terms are governed by the laws of Ghana. If you have a problem, please contact us first so we can try to put it right. If we cannot agree, the courts of Ghana can decide it.

Questions about these terms, or about an order? Get in touch:

• Email: support@devicecentro.com
• Phone: +233 24 423 7585
• Shop: East Legon - Acheampong junction, Accra (Every day, 10am – 10pm)